In this episode Matthew and Federico discuss what it means to treat the QA role as a “service” rather than a “requirement”.

News

• Fede has a new blog about testing.
• Fede to give a QA talk at Dev Connections

QA as a service

• Signs that development team sees QA as a burden.
• Difference in QA cultures:
• “some else is responsible, they need to change”
• “influence others by changing yourself”
• Think of QA as a service provider and the rest of the development team as the consumer. Strive to give as much value.
• Perception and reputation and why it’s important to provide value that is tangible to the rest of the team.
• Change the QA response from “no, we can’t do take that work”, to “how can we find something that works”.
• Increase awareness across the development team about what, how and why the QA team does what it does.
• First hand anecdotes from our team.